Order Processing & Shipping Policies
Order Processing Times
All physical orders (including signed paperbacks and merchandise boxes) are processed within 3-5 business days after receiving your order confirmation email. You receive another notification when your order is shipped.
Note: Processing times may extend up to 7-14 business days during major release weeks or holiday season.
Shipping Rates & Estimates
Shipping charges for your order will be calculated and displayed at checkout. We primarily ship via USPS.
Standard Shipping: 3-7 business days transit time
Expedited Shipping: 2-4 business days transit time
Domestic Shipping Only
At this time, we only ship to addresses within the United States.
When your order has shipped, you will receive an email notification which will include a tracking number you can use to check its status. Please allow up to 48 hours for the tracking information to register.
If you haven’t received your order within 10 days of your shipping confirmation, please send a message with your name and order number, and we will look into it for you.
Damages & Lost Packages
Ashleigh Noelle Wrote It is not liable for products damaged or lost during transit.
If you received a damaged order, or if it is lost in transit, please contact USPS to file a claim.
Save all packaging materials and damaged goods before filing a claim.
Returns & Refunds
Digital Products (E-Books & Audiobooks)
Due to the immediate download nature of digital content, all sales are final.
We cannot offer refunds, returns, or exchanges on any digital product.
Physical Products (Signed Books & Merchandise)
Due to our physical items being custom signed, limited edition, or made-to-order, we cannot returns or offer refunds for buyers remorse or incorrect size/item selection.
Exchanges for Defective or Misprinted Items
We only replace items if they are defective, severely misprinted, or damaged prior to shipping. If you receive a defective item, please contact us within 72 hours of your delivery with your order number and clear photos of the defect or damage.
Once received, we will send a return shipping label to you for your defected or damaged items. Upon our review, we will ship out a replacement item at no additional cost to you, subject to product availability. If an item is out of stock, a store credit for the item value will be issued.